On this page we will try and help you get the most from  our dropshipping service, using the knowledge we have gained from our  own dropship experience, as well as from the vast number of dropshippers  signed up on our site.

Below are some great ideas  to increase profit and ensure maximum customer satisfaction from your  Customers.  Please feel free to email any suggestions you have and we  will gladly add them to the list.

1. Please read the website

• Please  study the website carefully before subscribing or sending us an E-mail.  We are always happy to help, but 80% of questions asked over the phone  or by email are listed on the How Dropshipping Works, Shipping & Delivery  and FAQs  pages of our  website. If you find the information here, it means we can answer  questions that are not on the website more quickly and efficiently.

2. Sell Multiple Items:

• You  can increase value and offer cheaper postage costs if you sell more  than one item to the same customer. For example: Sell 10 packs of incense and a holder instead of 1 pack of  incense.  Make up gift sets such as Mugs and Teapots from our Ceramic range, Jewellery Sets with a gift box.This will increase your average sale price, and bring in more profit  per order.  Also remember that the maximum shipping cost you pay for one  order to a UK address is £6.99 - this means on large orders you can  also make a little on the shipping, or offer great value to your  customers.
   

3.Sell Your Items in More Than One Place:

• Everybody  knows about the success of Ebay, and indeed some of our most successful  dropshippers use it and other auction sites. However Ebay is  competitive and the more channels you have to sell products, the more  you will sell. Many people build their own website, which allows them to  sell our products at a limited cost.  Other people sell from home using  methods such as Party Plan. It really is up to you where you sell, but  the most successful dropshippers tend to use a combination of all the  above.

4. Don't give up:

• We  have had some subscribers join our service, list 1 or 2 items on ebay  and not get what they expected to get, and have then given up. This is  something we don't want to see, in fact we want all our dropshippers to  make a substantial profit in their first year. Please remember, you  could have just chosen the wrong product, or been unlucky that there  were no customers looking for that particular product on that day.  Remember our top drop shippers are doing 4 figure monthly turnovers, and  our top 3 win not insignificant prizes, so it can be done.

5. Sell New Products

• We  send out newsletters every time we have new stock arriving, usually  every 1 or 2 weeks, try and be the first to list new lines, you will  have little or no competition.

6. Try not to list items that are very Low in Stock:

• We  always try and keep our customers happy - to help us to do this please  try not to list items that are very low in stock. Our stock level covers all of our website including our wholesale site.  If it goes out of stock on the dropship site you CANNOT order it regardless of whether we still have 1 or 2 left on our wholesale site.  We keep that stock in case of breakages, that is the reason we have the stock threshold.   If we have sold out of  an item after your auction has ended, we will try and offer a suitable  alternative, but this might not be enough for your customer so please keep an eye on stock levels.
  

7. Build the cost of shipping into the goods:

• Some  items, for example Garden Stone Heads, are very cheap to buy, but can  be expensive to ship due to their weight, for example Skull - costs  £1.41, but costs £5.49 to send. The item would probably retail for  £7.99, so it can be worth swallowing some of the shipping cost yourself,  and making more money on the item.

8. Pay by Credit/Debit Card

• We  are only too pleased to accept Pay Pal, however it is very expensive -  around 4% instead of 1.15% for credit card.  3% might not sound like  much, but if more people paid by card, we would be able to drop prices  in the long term.

9. Order Status

• When you place an order you will receive an order confirmation with a unique 9050 order number.  When we print the orders during the day we change the status of the order from processing to picking and packing.  You will receive an automated email letting you know that the status has changed.  Once the order is packed we dispatch all the orders at the end of each day.  Again you will receive an automated email detailing your item has been dispatched.  If you want to check the status of your order you can do so in the 'account' section of the website when you login.  Here it gives you the status and keeps you updated of any notes. 

If you have any suggestions to add to this page, please feel free to email them to Customer Services